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  • 79% of homeowners desire more garage storage space, according to the Woodworking Network. From gardening tools, to the kid’s toys to storing holiday decorations, homeowners are struggling to store everything due to the lack of garage storage space. Support your clients storage goals by supplying them with these six easy steps to garage perfection from the experts, Organized Living.
  • As I reflect on the incredible success of NAPO2021 and write my final message to you as your NAPO President, I think it’s only fitting that I take this opportunity to share some of my “State of NAPO” address from the annual meeting. Two years ago, I stood before you in Fort Worth Texas and began my journey as NAPO President. At that time, I asked that you celebrate with me -- the value of NAPO, the value of us AND the value we, as NAPO members, bring to others. You embraced that theme then, and you have continued to embrace it, especially over the past twelve months.
  • The Service to NAPO Award is bestowed to a NAPO volunteer, or group of volunteers, whose dedication and commitment to NAPO and their area of responsibility goes above and beyond. This award recipient is selected by the current NAPO President. In 2020, NAPO President, Susie Hayman, gave Sarah Karakaian of Nesters.com the Service to NAPO Award.
  • "This 15-year Golden Circle NAPO member is a CPO® and has earned all five Specialist Certificates. She has been a chapter leader, a national committee chair, a NAPO board member for two terms, and a mentor to many. She’s an introvert by admission, a witty woman by choice, and an advocate for NAPO members.” – Susie Hayman, NAPO President, when presenting the 2020 President’s Award to Lisa Mark, CPO®. Lisa founded her business, The Time Butler Productivity Organizing, in 2004. Lisa’s own life transitions took her from a career in high tech, to personal assistant, to business owner. Lori Reese, a member of the NAPO Awards Recognition Committee, interviewed Lisa about her career path and NAPO experience.
  • The Chapter of the Year Award is bestowed to a NAPO Chapter, which, by its achievements, goes above and beyond to further the ideals and mission of NAPO. This Chapter provides its members with opportunities to develop leadership skills, prioritize camaraderie and support between and for members, and participate in community outreach projects by utilizing its professional and corporate members’ talents. This award recipient is selected by the Awards Recognition Committee.


  • Get ready to change your definition of swagger, and to be inspired to do the work to find your own! Our guest today is Leslie Ehm; creative director, training guru, author of Swagger, and an all-round love-filled badass. As you’ll hear in more detail in this episode, finding your swagger is all about stepping into your authentic self and living your truth. Swagger looks different for everyone and leaves no room for judgement. It is a common occurrence for human beings to feel fragmented and experience an inability to be themselves; this is largely due to a few “blockers” which Leslie describes for us. Fortunately, there is a way to overcome these, and Leslie is just the right person to teach us all how. We explore the three main driving forces behind swagger, why you shouldn’t be afraid of asking for a do-over, the value that lies in F bombs, and the importance of knowing when you should apologize and when you absolutely should not. If you’re ready to experience the magic that comes with finding your swagger, this is a great place to start!   Key Points From This Episode: Swagger, as defined by Leslie. [00:03:35] Who Leslie’s swagger icon is, and why. [00:05:24] Where Leslie’s ideas intersect with Todd Herman’s (author of The Alter Ego Effect) and where they diverge. [00:08:14] Fragmentation that many people experience, and how Leslie has learned to overcome this. [00:09:24] Clare explains how she has evolved as an entrepreneur over the years. [00:10:43] Magic that happens when you start speaking your truth and stepping into your authentic self. [00:12:02] Blockers that Leslie has identified which prevent us from fully being ourselves. [00:16:40] Leslie’s motivation for writing [00:18:16] Why Leslie is an advocate for F bombs and other swear words. [00:19:37] The importance of being non-judgmental; everyone has a different kind of swagger. [00:22:10] Situations in which you should apologize and those in which you shouldn’t. [00:23:47] Understanding intention, truth and self-belief (the three drivers of swagger) and an example of how to manifest these in the right way. [00:29:55] Everybody makes mistakes; don’t be afraid of asking for a do-over. [00:34:36] The importance of figuring out if you click with someone before doing business with them. [00:36:18]   Links Mentioned in Today’s Episode:   Swagger — https://www.leslieehm.com/book/ Combustion — https://combustionco.com/ The Alter Ego Effect by Todd Herman — https://alteregoeffect.com/ Google — https://www.google.com/ The Walt Disney Company — https://thewaltdisneycompany.com/ PepsiCo — https://www.pepsico.com/ TD Bank — https://www.td.com/us/en/personal-banking/ Uber — https://www.uber.com HBO — https://www.hbo.com/ Brené Brown — https://brenebrown.com/ Oprah Winfrey — https://www.oprah.com/app/the-oprah-winfrey-show.html Lady Gaga — https://www.forbes.com/profile/lady-gaga/ Beyoncé — https://www.beyonce.com/ Ru Paul Charles — https://rupaul.com/ Ru Paul’s Drag Race — http://www.vh1.com/shows/rupauls-drag-race The Four Tendencies Quiz by Gretchen Rubin — https://quiz.gretchenrubin.com/ Michael Bungay Stanier — https://www.mbs.works/about/ NAPO University — https://www.pathlms.com/napo NAPO — http://napo.net/join NAPO on YouTube — https://www.youtube.com/c/NAPONet/ NAPO on Twitter —https://twitter.com/NAPOnatl NAPO on Instagram — https://www.instagram.com/napo_natl/?hl=en NAPO on Facebook — https://www.facebook.com/NAPONatl/ NAPO on LinkedIn — https://www.linkedin.com/company/naponational
  • In today’s society, we often put so much value on busyness that it forces us to neglect ourselves. We find ourselves trying to earn our places in the world through doing, and the more we do the more is expected of us. Our guest today, Katie McDonald, understands this too well. After early success as a high-performance corporate executive, followed by the intense responsibilities of motherhood, chronic self-neglect led her to the depths of overwhelm, depression, and illness. This is what led her on a journey to become a self-care strategist and inspired her to establish b.nourished, a holistic coaching program for executives. By viewing self-care as a key to success rather than an obstacle, Katie has curated proven practices through decades of self-study, speaking, and concierge coaching engagements. Katie and b.nourished are a testament to how, with intentionality and mindfulness, peace-of-mind and productivity can actually go hand in hand. In this show, Katie explains why self-care is a smart, effective business strategy, and it doesn’t have to come at the cost of productivity. She speaks about how slowing down is a powerful tool for getting things done and why self-neglect is actually selfish in a world that needs us at our best. Tuning in you’ll hear what “revenge bedtime procrastination” is and why we do it, the difference between being self-involved and self-evolved, and why the first assignment Katie gives her clients is to sit in silence and have a cup of tea.   Key Points From This Episode: Clare’s personal revelation of the importance of self-care through her own auto-immune disease. [00:01:10] Katie describes her own experience from being a high-powered executive to coaching executives to help them integrate well-being with productivity. [00:03:53] Thoughts on what is wrong with our culture that we overvalue busyness and neglect ourselves. [00:05:53] How and why people are terrified of having nothing to do and being alone in their own thoughts. [00:06:40] Why the first assignment Katie gives her clients is to sit in silence and have a cup of tea. [00:08:08] Katie explains that we need to repair the relationships we have with ourselves. [00:09:46] Why people are good at saying yes, and bad at saying no, and until the basics are in place, the answer to everything else should be no. [00:10:36] The importance of asking ourselves “What do I need?” and staying quiet long enough to hear the answer. [00:12:40] How Katie works with clients to figure out what they need and comes up with a plan, as motivation is not enough. [00:16:24] What “revenge bedtime procrastination” is and why we do it. [00:21:54] The importance of checking in with your future self, or “paying yourself forward”. [00:22:51] The implications of context and adjusting one’s self-care routine for the specific season or situation. [00:28:04] The importance of knowing what you want or who you want to be so your life is intentional and not just reactive. [00:30:01] The difference between being self-involved and self-evolved: self-awareness is not just a birthright, it’s also a responsibility. [00:32:17] Your duty to stop being a doormat and set other people free to do the same. [00:35:07]    Links Mentioned in Today’s Episode: b.nourished — https://bnourished.com/ b.nourished on LinkedIn — https://www.linkedin.com/in/bnourished/ b.nourished on Twitter — https://twitter.com/bnourished b.nourished on Facebook — https://www.facebook.com/bnourished b.nourished on Instagram —https://www.instagram.com/_bnourished/ b.nourished on Pinterest — https://www.pinterest.com/lotuslight/bnourished/ NAPO — http://napo.net/join NAPO Podcast — https://napopodcast.com
  • When you are self-employed, so much of your business and professional life seem to become intertwined. While many experts offer business advice or self-help, there is very little guidance out there on how to integrate these aspects, and other parts of your life, into a life that you love. Today’s guest is Jeffrey Shaw, speaker, small business coach, and author of The Self-Employed Life: Business and Personal Development Strategies That Create Sustainable Success. He explains that, in business, the only thing you can control is the environment that you set up for the results that you want. He offers a lot of practical advice that integrates business and marketing strategies, with spirituality, gratitude, and personal development. Tuning in, you’ll hear about the self-employed ecosystem, the importance of trusting in something bigger than yourself in business, and the concept of hug marketing. Discover helpful tools like a ‘What’s going right?’ journal, the practice of space switching, and other tips to help you best help people you’re meant to serve. Tune in today for a discussion rich in helpful takeaways!   Key Points From This Episode: Claire explains that what’s been missing is really a lot of guidance as to how to be self-employed and how to create that business and life that you love. [00:01:32] An introduction to Jeffrey Shaw and his history as an entrepreneur. [00:02:07] Jeffery talks about the concept of the ‘self-employed ecosystem’ and the role of trust within it. [00:04:34] The importance of trusting in something bigger than yourself. [00:08:002] Thoughts on not being attached to an outcome. [00:09:10] How to accept the limits of what you can and can’t control in self-employment. [00:12:30] What a ‘What’s going right?’ journal is, and how it can help you. [00:13:17] Why you should acknowledge your efforts and not just your achievements. [00:17:43] Clare and Jeffrey discuss external validation from other people’s perceptions. [00:20:46] What space switching is and how it can fuel your energy and focus during the day. [00:24:03] Jeffrey talks about the concept of hug marketing as an alternative to funnel marketing. [00:30:34] Hear why Jeffrey suggests you “ditch the niche.” [00:27:41] The importance of dropping further into who you are so that the people you’re meant to serve can find you. [00:41:21] Why Jeffrey wrote The Self-Employed Life and the importance of integrating the personal and business aspects of your life when self-employed. [00:43:49].   Links Mentioned in Today’s Episode:  Jeffrey Shaw — https://www.jeffreyshaw.com/ Jeffrey Shaw Email — info@jeffreyshaw.com  Jeffrey Shaw on LinkedIn — https://www.linkedin.com/in/jeffreyshawauthor/ Jeffrey Shaw on Twitter — https://twitter.com/jeffreyshaw1 Jeffrey Shaw on Facebook — https://www.facebook.com/jeff.shaw.12 Jeffrey Shaw on Instagram — https://www.instagram.com/jeffreyshaw/ Jeffrey Shaw on YouTube — https://www.youtube.com/channel/UCQAwdXD-6XV9XZlUgqDs47w Jeffery Shaw TED Talk — https://www.ted.com/talks/jeffrey_shaw_the_validation_paradox_finding_your_best_through_others   LINGO — https://www.amazon.com/LINGO-Discover-Customers-Language-Irresistible-ebook/dp/B0784YW4D5/ The Self-Employed Life — https://www.amazon.com/Self-Employed-Life-Development-Strategies-Sustainable/dp/1774580047/ The Self-Employed Life Podcast — https://www.jeffreyshaw.com/podcast  Black Sheep — https://www.amazon.com/Black-Sheep-Extraordinary-Awe-Inspiring-Undiscovered/dp/1989603440 WeWork — https://www.wework.com/ NAPO — http://napo.net/join NAPO Podcast — https://napopodcast.com NAPO, Inc on YouTube — https://www.youtube.com/channel/UCfgICVg2b-bKSVmzoDKMrdg
  • You may not have used it, but by now you’ve probably heard of TikTok, the newest social media platform to infiltrate the lives of millions of people across the world. Our guest today, Leslie Hatch Gail, is currently pursuing a PhD in psychology, while running her own business and a TikTok account which has become a sensation with 127 000 followers! She joins us on today’s show to share where her love for TikTok originated, and what has sustained this fond feeling towards the platform. If you aren’t sure where the benefits of TikTok lie in a professional sense, this dynamic woman makes that very clear in this episode! We dive into Leslie’s very first “accidental” post which went viral; the types of videos that she posts; life lessons that she has learnt through TikTok; the importance of having a thick skin when creating public content, and how she plans to utilize her TikTok status in the future. “Ready, Fire, Aim,” is her TikTok bio, and we would all do well to take a page out of Leslie’s book!   Key Points From This Episode: Clare’s first experience using TikTok and how she has progressed since then. [00:01:44] How Leslie was drawn into the world of TikTok, and why she quickly got hooked. [00:04:07] Why Leslie prefers watching TikTok to watching Netflix. [00:06:00] The appeal that TikTok offers Leslie as a place to creating her own content. [00:07:01] One of the unique features of TikTok and how this benefits content creators on the platform. [00:08:57] What the majority of Leslie’s TikTok content consists of. [00:10:00] How to find Leslie on all social platforms. [00:11:29] Leslie’s “accidental” first TikTok post, and the response she received. [00:12:54] Followers and likes that Leslie has on her TikTok account [Hint: These are big numbers!] [00:15:16] The PhD that Leslie is pursuing, her plans for her business, and how TikTok relates to these elements of her life. [00:16:19] Ways Leslie uses TikTok to benefit her professionally, and her plans for the future. [00:18:56] Demographic representation of Leslie’s follower base. [00:23:20] Different titles that Leslie uses for her different video styles. [00:26:50] Leslie explains her “Ready, Fire, Aim” strategy and the nature of viral videos. [00:28:20] How the style of comments change as the volume of comments reaches a particular threshold. [00:30:32] Connection and the sense of community that is fostered through social media platforms, and personal stories from Clare and Leslie which highlight this. [00:31:29]   Links Mentioned in Today’s Episode: Declare Order — https://www.declareorder.com/ Declare Order on TikTok — https://www.tiktok.com/@declareorder?lang=en Declare Order on Instagram — https://www.instagram.com/declareorder/ Declare Order on Facebook — https://www.facebook.com/pg/declareorder/photos/ Leslie Hatch Gail on LinkedIn — https://www.linkedin.com/in/leslie-hatch-gail-m-ed-79a66240 Tik Tok — https://www.tiktok.com/en The Home Edit — https://www.thehomeedit.com/the-show/ Apartment Therapy — https://www.apartmenttherapy.com/ Leslie Josel — https://www.orderoochaos.com/ Target — https://www.target.com/ Hollister — https://www.hollisterco.com/shop/wd Dancing with the Stars — https://abc.com/shows/dancing-with-the-stars Queer Eye for the Straight Guy — https://www.nbc.com/queer-eye-for-the-straight-guy Carson Kressley — https://www.imdb.com/name/nm1390215/ NAPO University — https://www.pathlms.com/napo NAPO — http://napo.net/join NAPO on YouTube — https://www.youtube.com/c/NAPONet/ NAPO on Twitter —https://twitter.com/NAPOnatl NAPO on Instagram — https://www.instagram.com/napo_natl/?hl=en NAPO on Facebook — https://www.facebook.com/NAPONatl/ NAPO on LinkedIn — https://www.linkedin.com/company/naponational
  • Diversity, Equity, and Inclusion (DEI) is more important than ever following the recent global events that have thrust it into the spotlight, and dedicated employees at all levels are initiating efforts for their companies to be more DEI focused. Today’s guest is Barbara Polk, a DEI thought leader and facilitator with more than 25 years experience in human resources, operations leadership, and board governance. She is Founder and Consultant at Amplify People Advisors, a global C-suite executive with a Fortune 500 company, and holds multiple Board of Director positions. Barbara believes that organizations that proactively put policies in place to create safe and respectful interactions promote environments will improve productivity, engagement, retention, and ultimately financial performance. Tuning in, you’ll hear why DEI must not just be a moral imperative, but a business imperative, how talking about DEI can make you a better leader, colleague, and peer, and how to uncover your unconscious biases, as well as Barbara’a predictions for the future of these important conversations. Tune in today!   Key Points From This Episode: Why paying attention to and taking action on DEI is important to your business. [00:03:13] Barbara explains why these conversations have come into the spotlight now. [00:05:23] The concept of allyship and the importance of making these issues relatable. [00:08:20] Learn how talking about DEI can inform you to be a better leader, peer, colleague. [00:11:51] What diversity and awareness actually mean: you truly see people and have compassion for their experiences. [00:13:48] How to uncover your unconscious biases; take the Harvard Implicit Bias Test. [00:16:13] Barbara explains the real function of biases and why it’s important to self-educate. [00:18:37] Some of the different strategies for addressing the unconscious biases of others. [00:21:04] Why it is important to lean into discomfort sometimes; don’t be driven by fear! [00:24:00] Barbara’s advice for asking someone what they meant by an offensive comment. [00:25:28] Why this is not about being “politically correct”:s it’s about being mindful of what you say if you care and diversity, equity, and inclusion. [00:26:25] Barbara’s predictions for the future of DEI includes years or decades of continuing this conversation. [00:28:03] Links Mentioned in Today’s Episode: Barbara Polk on LinkedIn — https://www.linkedin.com/in/barbarapolk/ Barbara Polk Email — bpolk@amplifypeopleadvisors.com Amplify People Advisors — https://www.amplifypeopleadvisors.com/ Harvard Implicit Bias Test — https://implicit.harvard.edu/implicit/takeatest.html Wordslut — https://www.amazon.com/Wordslut-Feminist-Taking-English-Language/dp/006286887X How to Be an Inclusive Leader — https://www.amazon.com/How-Be-Inclusive-Leader-Belonging/dp/1523085177 ‘Blind Spots: Overcome stereotypes’ — https://youtu.be/6_yIevcJCPc ‘Blind Spots: Challenge assumptions’ — https://youtu.be/BFcjfqmVah8 NAPO — http://napo.net/join NAPO on YouTube — https://www.youtube.com/c/NAPONet/

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