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  • As I look ahead to NAPO2021, I reflect on a phrase written by French writer Jean-Baptiste Alphonse Karr - “plus ça change, plus c’est la même chose.” The more things change, the more they stay the same. How true this is of NAPO’s first virtual conference. Although we are spread out all over the world, this year’s conference will still provide us with the feeling of truly being there and connecting in many of the ways in which we are accustomed.
  • The year was 2000 when I received an inquiry from a neighborhood woman seeking a professional organizer to help her and her newly retired husband get organized. As an established professional organizer, author and NAPO member, I knew I could help her! This was the start of a 20 year client relationship based on trust and connection.
  • As we begin 2021, it seems only fitting that we look to the New Year with hope for the future and better times ahead. We’ve all experienced a range of emotions and feelings, along with varying degrees of disappointment, frustration, overwhelm and loss. This year, I’m hoping that we will begin to reclaim a sense of normalcy in our lives and relationships, both personally and professionally.
  • Many of you may remember when I became NAPO President in May of 2019. At that time I asked that you join me in celebrating the value of NAPO, the value of us AND the value we, as NAPO members, bring to others. That theme permeates throughout NAPO and is evident in our mission, our strategic initiatives, our programs and our operations. It reflects who we are.
  • We’ve been hearing a lot about 2020 being the year we wish to forget, the one that forever impacted our relationships and changed how we work and play. In hindsight, what does that mean and how do we look forward to welcoming 2021 with open arms?


  • Ever feel like you can't keep up? As a solo-business owner, certified business and life coach, and single mom of two teen boys, NAPO member Carol Williams understands the feeling of being pulled in many directions. Through her coaching, she helps business owners with ADHD become more productive and profitable so that they may live playfully and powerfully, both in business and in life. In this episode, Carol shares a bit about her journey into coaching, including how to decide which coaching program to adopt and why. You’ll also hear about Carol's methods when it comes to co-creating with her clients, listening to what is not being said, and living into the possibilities that are already there, as well as some of her tips for getting started when you don’t know where to start and the value of free services and networking. Tune in today! Key Points From This Episode: Carol shares a bit about her background and her journey into coaching. [00:02:50] The process of letting go, once she stepped fully into becoming a coach. [00:05:26] How to decide where to study and which coaching program to adopt. [00:07:45] Why, when her life was shaken up, Carol didn’t default to the tried and true path. [00:08:45] Find out why Carol became a certified coach in the first place. [00:11:04] Having a mentor versus a coach and Carol’s experience of having both. [00:13:37] Carol and Clare discuss the concept of co-creating solutions with their clients. [00:15:31] Carol’s definition of good coaching: learning to listen to what is not being said. [00:17:20] Hear about Carol’s belief that the essence of coaching, regardless of its purpose, is a process of un-peeling. [00:18:12] Why Carol says her job is about living into the possibilities that are always there. [00:19:47] What about Carol’s process works and some of her tips for getting started. [00:24:47] From borrowing an audience to serving and nurturing them: advice for getting started when you don’t know where to start. [00:28:53] Her Wisdom Warriors Group is an opportunity for people to sample her services. [00:31:54] How networking and speaking have helped Carol attract her ideal clients. [00:34:43]   Links Mentioned in Today’s Episode: Carol Williams on Twitter Carol Williams on LinkedIn Carol Williams on Facebook Carol Williams on YouTube Carol Williams Email <%20carol@eps-time.com> Efficient Productivity Systems Wisdom Warriors The Alter Ego Effect Leonie Dawson
  • As we spend more time indoors, our spaces are under more pressure than ever. And while modern parents are more likely to spend time with their kids, we still feel guilty about how well we support our children. Today we speak with organization, productivity, and time management expert Julie Morganstern about how we can overcome our guilt and create homes where parents and children can thrive. We open our conversation by discussing why now is such a critical time for the organization industry. We then dive into Julie’s parenting time management strategies as captured in her book, Time to Parent. After exploring the need for her book, Julie answers the pressing question; how much time and attention do kids need to feel loved? As many parents often neglect self-care, Julie also shares insights on how you can look after yourself. She touches on the power of routine when maintaining relationships and your well-being before unpacking her model for nurturing the self and the family. Throughout this episode, Julie leverages years of research, presenting a clear view on how you can be the best parent and businessperson possible. Tune in for more on making the time to parent.   Key Points From This Episode: Introducing today’s guest, organization and time management expert Julie Morgenstern. [00:00:30] Exploring massive shifts within the organization productivity industry. [00:02:38] Creating structure within homes that weren’t designed to fit pandemic living. [00:05:34] Hear what inspired Julie to write Time to Parent. [00:06:55] Reflecting on how universally felt guilt is among parents. [00:08:26] Why the current generation of parents often neglects self-care. [00:10:27] Answering the question: how much time and attention do kids need to feel loved? [00:13:08] The importance of routine to maintaining connections and mental well-being. [00:17:13] Why you should add short ‘pulses of rest’ to your routine. [00:20:47] How moments of self-care can make you better at your job. [00:24:44] Julie talks about the models she created for caring for yourself and your children. [00:26:56] Why relating is such a crucial step in all relationships. [00:32:43]   Links Mentioned in Today’s Episode:  NAPO — http://napo.net/join Julia Morgenstern — https://www.juliemorgenstern.com Julia Morgenstern on LinkedIn — https://www.linkedin.com/in/juliemorgenstern/ Julia Morgenstern on Twitter — https://twitter.com/JulieMorgenstrn Time to Parent — https://www.juliemorgenstern.com/time-to-parent Oprah — https://www.oprah.com/ Today Show — https://www.today.com/ Fresh Air — https://www.npr.org/programs/fresh-air/ Melissa Milkie — https://www.utm.utoronto.ca/sociology/people/melissa-milkie ‘Pandemic-Proof Your Habits’ — https://www.nytimes.com/2020/11/28/sunday-review/pandemic-habits-routine-brain.html Chefsache Initiative — https://initiative-chefsache.de/en/initiative-chefsache/ Dr. Karl Friston — https://iris.ucl.ac.uk/iris/browse/profile?upi=KJFRI52 University College London — https://www.ucl.ac.uk/ The Power of Rest on Amazon — https://www.amazon.com/Power-Rest-Sleep-Enough-30-Day/dp/0061862762  
  • As organizers and productivity professionals, we are uniquely positioned to help our clients prepare for inevitable challenges. But how can we best go about it, and what are some of the key challenges? To better understand this, along with how to help clients prepare for the unexpected, NAPO member and professional organizer, today’s guest is Lisa Witzleben. Lisa spent over 13 years working in logistics and worked alongside the State of Alaska, Division of Homeland Security & Emergency Management as a logistics planner. She holds a Master’s of Science in Global Supply Chain Management and became a solopreneur in 2015, running Unclutter Me to assist clients in leading a simpler life through an intentional process of decluttering then organizing. Listen in as Lisa explains what stops people from preparing for known and unknown risks and what she does to help people face the unknown, create a plan, and act on it, all while providing support and fostering a sense of safety. Lisa also has some key tips for getting your own preparation plans in order, starting with a “go folder”, which she describes in detail. Both business owners and individuals can learn a lot from this episode, so make sure to tune in today!   Key Points From This Episode: Lisa starts by asserting our ability to take control of situations, both known and unknown. [00:03:06] The one thing that stops people from preparing for known risks, says Lisa, is fear. [00:04:42] What business owners can do to help people in positions of fear and overwhelm. [00:08:09] The importance of starting the conversation around support and organization with clients. [00:03:06] Lisa explains why no one necessarily wants to talk about preparedness. [00:10:33] An example of how Lisa uses to start this conversation with her clients, and how she works with them, step-by-step. [00:12:46] Letting her clients know she can help them face the unknown, create a plan, and act on it. [00:14:06] How Lisa creates urgency about acting while also fostering a sense of safety by being direct. [00:18:22] While not specific, Lisa has a rough list of the unknowns that must be prepared for – from minor healthcare issues to natural disasters. [00:21:22] Why holding her clients accountable is another crucial part of the process. [00:24:28] The starting point Lisa suggests is creating a “go folder”, and she explains it in depth. [00:26:39] Digital versus physical, and why Lisa highly recommends having physical copies. [00:28:43] What COOP means, and why business owners should be aware of it in preparing for their own unknowns. [00:31:44] Conversations to have with your employees about these unknowns, large or small. [00:34:23]   Links Mentioned in Today’s Episode: Lisa Witzleben on LinkedIn – https://www.linkedin.com/in/lisa-witzleben-365843113/ Lisa Witzleben on Instagram – https://www.instagram.com/unclutterme/ Lisa Witzleben on YouTube – https://www.youtube.com/channel/UC27CRMY70IXgVUvKfBokjPw Unclutter Me by Lisa Witzleben – https://lisawitzleben.com/ NAPO — http://napo.net/join
  • If you haven’t already heard of John Jantsch, he is a marketing consultant, speaker, and the author of several bestselling books, including The Referral Engine and Duct Tape Marketing. Of course, John has endless wisdom to offer on marketing, but what listeners hear more about in today’s episode is his latest book, The Self-Reliant Entrepreneur. This new guide offers overworked and harried entrepreneurs – and anyone who thinks like one – a much-needed framework for tapping into the wisdom that is most relevant to entrepreneurial life. Arranged in a calendar format, it is filled with 366 inspirational meditations that contain the thoughts and writings of notable American authors, and features readings of transcendentalist literature and others. Tune in to find out about the decisions John made in writing and producing the book, his time in the mountains and how nature inspires him, and why he believes the self-reliant entrepreneur is a gift to society and a force for good. Hear more about his favorite authors, where the theme of self-reliance came from, and the importance of ritual and routine, all in today’s episode of Stand Out!   Key Points From This Episode: John shares some decisions he made in the production of the book, like the ribbon. [0:02:55] Why John chose to include the writings of classic American authors and how they relate to entrepreneurialism today. [0:05:42] Entrepreneurs and the connection with nature that John mentions in the book. [0:09:07] How John divides his time between the city and the mountains and how nature inspires him. [0:11:21] Learn why John believes the self-reliant entrepreneur is a gift to society and a force for good. [0:14:34] Diversity as a gift in itself to organizations because of the opportunities and culture it affords. [0:15:24] Where the book’s sections – planning, discovering, evolving, and growing – come from and why John uses the seasons as a metaphor. [0:16:35] Hear more about the theme of self-reliance (and the essay of that name by R.W. Emerson). [0:19:05] If self-reliance means self-trust, John shares how he believes entrepreneurs can learn to better listen to their intuition. [0:21:01] Listen in as John reads an excerpt from his book, titled ‘To the morning’. [0:23:05] John shares parts of his morning ritual – which starts most days at 5:00 AM [0:25:59]   Links Mentioned in Today’s Episode: John Jantsch on Twitter – https://twitter.com/ducttape John Jantsch on LinkedIn – https://www.linkedin.com/in/ducttapemarketing/ John Jantsch on Instagram – https://www.instagram.com/ducttapemarketing/ Duct Tape Marketing – https://ducttapemarketing.com/ Duct Tape Marketing – https://www.amazon.com/gp/product/1595554653/jantschcomm-20 The Referral Engine – https://www.amazon.com/The-Referral-Engine-John-Jantsch-audiobook/dp/B003NYOBTQ/ The Self-Reliant Entrepreneur – https://www.amazon.com/Self-Reliant-Entrepreneur-Daily-Meditations-Business/dp/1119579775 The Adventures of Tom Sawyer – https://www.amazon.com/Adventures-Tom-Sawyer-Mark-Twain/dp/1503215679 The Artist’s Way – https://www.amazon.com/Artists-Way-25th-Anniversary/dp/0143129252 NAPO — http://napo.net/join
  • As work-from-home has become the new normal, we’ve replaced in-person talking with online meetings, often resulting in unenergetic presentations and garbled messaging. Today we speak with body language expert Alison Henderson about proven strategies that will improve how you communicate online. After exploring changes to how we communicate, Alison shares her insights into why standing out as an excellent Zoom communicator will be key in business for the foreseeable future. We then chat about what you can do to make virtual meetings feel dynamic and similar to the face-to-face experience. From when you should turn off your camera and how you can convey authenticity, Alison shares her top tips and best practices for online speaking and listening. On the topic of body language, Alison discusses the signals you should look out for before highlighting what women can do to own the online space. You’ll hear Alison’s actionable steps on becoming a better speaker and building trust during online meetings. You’ll also learn about the secrets of the shoulders and simple steps to being a more engaging presence. Virtual meetings present their own challenges. Tune in for more on how you can overcome them.   Key Points From This Episode: Introducing today’s guest, communication and body language expert Alison Henderson. Exploring communication differences in the pandemic and pre-pandemic world. How face-to-face interactions and events are increasingly going virtual. Creating an online space that’s energetic and facilitates communication. Alison shares her top tips for online speaking. Sitting versus standing while communicating online. When you should turn off your camera during a meeting. Insights into how you can be a better and more engaged online listener. The best ways to position yourself to make the most of your body language. How women can own the online communication space. Secrets of the shoulders; how our shoulders can give away our decision-making process. The power of using the word ‘which’ when deciding between options. Why body language should be read in light of many factors. Alison gives listeners actionable steps to become a better online communicator. Advice on when to look into the camera and how to build trust in a meeting.   Links Mentioned in Today’s Episode: Alison Henderson on LinkedIn — https://www.linkedin.com/in/movingimage/ Alison Henderson on Twitter — https://twitter.com/moveobservation Alison Henderson on YouTube — https://www.youtube.com/channel/UC9MhyoH6dVu-mofncAz7XmA Alison Henderson on Facebook — https://web.facebook.com/movingimageconsulting Alison Henderson on Instagram — https://www.instagram.com/alison_bodylanguage_henderson/ Alison’s Courses — https://bodylanguage101.thinkific.com Moving Image Consulting — https://movingimageconsulting.com/ Closing the Distance in Distance Learning on Amazon — https://www.amazon.ca/Closing-Distance-Learning-Teachers-Communication-ebook/dp/B08FQ275RG The Labanarium — https://www.labanarium.com/ College of DuPage — https://www.cod.edu/ Reckless Ensemble Theatre — https://www.labanarium.com/contribution/reckless-ensemble-theatre/ Mark Bowden — https://truthplane.com/home/people/mark-bowden/ Zoom — https://zoom.us/

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